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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using BigAsk Inc.'s ("BigAsk," "we," "us," or "our") AI-powered automation platform and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

BigAsk provides AI-powered automation solutions, including but not limited to enterprise process automation, multilingual AI systems, cognitive computing, predictive analytics, and integration services. The specific features and functionality may vary based on your subscription plan.

3. User Accounts

To access certain features of our Services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity of our Services
  • Use the Services for any unlawful or fraudulent purpose
  • Reverse engineer or attempt to extract source code

5. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, algorithms, and software, are owned by BigAsk or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written consent.

6. Your Data

You retain all rights to data you upload or process through our Services ("Your Data"). By using our Services, you grant us a limited license to process Your Data solely to provide and improve our Services. We will handle Your Data in accordance with our Privacy Policy.

7. Payment Terms

If you subscribe to paid Services, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in your service agreement. We reserve the right to modify pricing with reasonable notice.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIGASK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Termination

We may suspend or terminate your access to our Services at any time for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

hello@bigask.com