Privacy Policy
Last updated: January 2025
1. Introduction
BigAsk Inc. ("BigAsk," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered automation platform and related services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, company name, and contact details you provide when contacting us or using our services.
- Usage Data: Information about how you interact with our platform, including access times, pages viewed, and features used.
- Technical Data: IP address, browser type, device information, and operating system.
- Business Data: Data you upload or process through our AI automation services.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, maintain, and improve our AI automation services
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To send technical notices, updates, and security alerts
- To analyze usage patterns and optimize user experience
- To comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@bigask.com